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• Be available to discuss plans for my time management training or productivity keynote.
• Know what your organization does and why it does it.
• Know why I am there and have a specific plan to accomplish your goals for my presentation.
• Know the theme of your meeting and relate my presentation to it.
• Know why your people would want to hear what I have to say on this time management or productivity topic.
• Coordinate with other speakers or the speaker's bureau to assure your goals are met.
• Notify you in advance of my travel itinerary.

• Notify you when I arrive on site and contact you immediately should any serious delays occur.
• Be accessible to you from the time I arrive until I leave.
• TELL YOU THE TRUTH 100% OF THE TIME
• Retire early the night before my speech.
• Be reasonable and considerate in my use of room charges and incidental expenses.
• Be in the meeting room for a sound check at least one hour before I speak.
• Coordinate with the set-up crew and other presenters to make sure my needs fit your overall needs.
• Stay out of the way until it is my turn to speak.
• Study your audience and the other speakers to align my message with them.
• Be dressed appropriately, always one step more formal or business-like than the audience.
• Provide an easy, brief introduction and be available to coach my introducer.
• Make suggestions to the crew as to how to maximize audience impact through creative use of lights, sound or staging.
• Be in the room, seated and visible to you even before my introduction begins.

• Walk on stage cheerfully and open my speech with energy and purpose.
• Never use off-color language or material.
• Interact constantly with the audience and involve them through questions, a show of hands, eye contact and exercises as appropriate.
• Present well-researched, profound information.
• Use stories and humor liberally.
• Use appropriate slides and audio clips or video clips to enhance the look, feel and impact of my speech.
• React maturely, good-naturedly and flexibly to any problems that arise. This includes: audio visuals, lights, sounds, emergencies, etc.
• Never be rude to an audience member.
• Allow for questions and comments from the audience during my presentation.
• Summarize my points and give ways to remember my key points.
• Relate my points to your organization and people.
• Never abuse my assignment by turning my speech into a sales pitch.
• Only offer my books and tapes if approved or requested in advance.
• Stick to my time frame and adjust if needed.

• Stay around after my speech briefly to answer questions or hear comments.
• Check out and depart with minimal effort to you.
• Itemize my expenses and bill you promptly after the speech.
• Provide receipts as needed.
• Promptly fill any orders for my products.
• Send a copy of my email newsletter for each audience member as a follow-up, if desired.
• Suggest strategies to continue the impact of my message during follow-up.
• Never disclose any sensitive information about your organization.
• Be willing to accept personal phone calls or email to follow up on the speech from individual audience members or executives.

I will deliver an exceptionally good presentation in a highly professional manner.

*** Laura Stack proudly adheres to these accountability standards, originally established by Jim Cathcart, CSP, CPAE, and past-president of the National Speakers Association, as a personal and professional code of conduct for speakers.