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Did you get formal training in using Outlook? Most employees don’t: "Here's your computer, your email address, and your in-box" is usually as good as it gets. Thousands of email messages later, it's impossible to keep on top of it. In this course, Outlook methods are demonstrated "live" using the LCD, and participants practice the skills hands-on with open laptops with screen shots and exercises in the workbook. In addition to learning how to use Outlook's features to improve productivity, participants will learn a cohesive process to combine with their new skills to increase performance dramatically.

Course Objectives

1. Learn the purposes of Calendar, Tasks, Journal, Notes, In-Box, and Folders.
2. Turn off automatic notification options and play a sound for "special" people.
3. Make notes in email messages and apply automatic formatting.
4. Use Rules to organize and run programs on your messages.
5. Capture an email as a Task or a Calendar item automatically.
6. Create new tasks and assign and track tasks you create for others.
7. View multiple calendars for other people, school, or your personal life.
8. Use Notes to keep lists and store clippings from the Internet in Note folders.
9. Remove attachments from messages before moving them to folders.
10. Learn new techniques for organizing personal folders.
11. Use Outlook Today to see all your messages, appointments, and tasks for the day.
12. Use the Journal to track every email, phone call, meeting, and notes associated with any Contact.
13. Integrate your electronic methods with paper systems to keep your entire desk organized.
14. Sort and process email, paper, and voice mail using a single methodology to maintain the system.

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